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Consulting Project Rates

Effective 1/1/2018

Qualified educational institutions and pre-approved non-profits receive a 20% discount on standard rates if paid on time. Rates are dependent on on-time payment. Our rates are very competitive.

Number of Service Packs (20 hours) Per hour Discount Cost per Service Pack
First pack $250 0 $5,000
Second pack $225 10% $4,500
Packs 3-4 $200 20% $4,000
Packs 5-8 $175 30% $3,500
Packs 9-16 $150 40% $3,000
Packs 17-32 $125 50% $2,500
Packs 33-64 $100 60% $2,000
All subsequent packs $85 66% $1,700

Support Contracts

Support is included with QualityBox

Support Incidents (current clients only):

  • Core hours: 1 credit per incident
  • Extended Hours: 1.5 credits
  • Off Hours: 2 credits


Business Schedule

We work 9-5. We try real hard not to work around the clock. We sleep, eat, and take vacations or Holidays. Standard project rates apply during core hours. Make sure that your project is scheduled with enough time on the calendar to complete the project during normal work hours. Work done (at the customer's election) during extended hours are billed at a 50% premium (time and a half); work done during off hours or observed National Holidays are billed at a 100% premium (double time).

Obviously we strive to provide 100% availability for our hosting services on a 24x7x365 basis, which is why we have a Service Level Agreement.


Sun Mon Tue Wed Thu Fri Sat
12AM-
6AM
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10AM E C C C C C E
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12PM E C C C C C E
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5PM O E E E E E O
6PM O E E E E E O
7PM O E E E E E O
8PM-
12AM
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Timely Payment

Great rates depend on timely payment. Our standard contract calls for "Net 14" which means that payment is due within 14 days of receipt of an invoice. We prefer that our clients pay immediately. We can synchronize our invoices to coincide with your payroll/accounting cycle. We generally do not agree to terms like "Net 60" or even "Net 45". Non-standard payment terms will be documented in contract and only under circumstances where we're confident in extending credit. We normally require some up-front payment for services or a retainer for new clients. If your payment is overdue, you can use the calculator at the US Treasury website to estimate the interest due.