Difference between revisions of "Rates"

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__NOTOC__ __NOEDITSECTION__
 
__NOTOC__ __NOEDITSECTION__
=== Standard Project Hours ===
+
=== Consulting Project Rates ===
  
1-hour Hourly Rate: $125 (core hours). Qualified educational institutions and pre-approved non-profits receive a 20% discount on standard rates if paid on time. Rates are dependent on on-time payment.  Our rates are very competitive <ref>[http://wiki.civicrm.org/confluence/display/CRM/CiviCRM+Consulting+Rate+Sheet 2011 rates for the CiviCRM core team]</ref>.
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''New Rates for 2018''
  
=== Support Contracts ===
+
Qualified educational institutions and pre-approved non-profits receive a 20% discount on standard rates if paid on time. Rates are dependent on on-time payment.  Our rates are very competitive.
  
1 Month of On-Call Service, 24x7x365, 15 minute phone response, 4 hour on-site response: $1000.
+
{| class="wikitable"
 
+
!Number of Service Packs (20 hours)
=== Support Incidents (current clients only): ===
+
!Per hour
 
+
!Discount
Core hours: as available (standard rates)
+
!Cost per Service Pack
 
+
|-
Extended Hours: $250 (1 hour included)
+
|First pack ||$250 ||0 ||$5,000
 
+
|-
Off Hours: $375 (1 hour included)
+
|Second pack ||$225 ||10% ||$4,500
 
 
=== Pre-Paid Project Packages ===
 
 
 
(notes: may not be combined with other discounts, valid for six months from date of purchase)
 
 
 
{| class="wikitable sortable"
 
|'''hours (core)<br />'''
 
|'''discount'''
 
|'''price'''
 
|'''notes'''
 
 
|-
 
|-
|10
+
|Packs 3-4 ||$200 ||20% ||$4,000
|50%
 
|$625
 
|(ONLY available with a support contract)
 
 
|-
 
|-
|30
+
|Packs 5-8 ||$175 ||30% ||$3,500
|0%
 
|$3,750
 
|minimum engagement
 
 
|-
 
|-
|40
+
|Packs 9-16 ||$150 ||40% ||$3,000
|10%
 
|$4,500
 
|
 
 
|-
 
|-
|60
+
|Packs 17-32 ||$125 ||50% ||$2,500
|15%
 
|$6,375
 
|
 
 
|-
 
|-
|80
+
|Packs 33-64 ||$100 ||60% ||$2,000  
|20%
 
|$8,000
 
|
 
 
|-
 
|-
|100
+
|All subsequent packs ||$85 ||66% ||$1,700
|25%
 
|$9,375
 
|
 
 
|}
 
|}
  
Standard rates apply during core hours. Work done (at the customer's election) during extended hours are billed at a 25% premium; work done during off hours are billed at a 50% premium. Off-hours support incidents are billed at a 2-hour minimum. eQuality Technology can help clients implement redundant and high-availability solutions to enable 24x7 operations so that support happens when you plan for it.
+
=== Support Contracts ===
 +
 
 +
Support is included with [https://QualityBox.us QualityBox]
 +
 
 +
=== Support Incidents (current clients only): ===
 +
 
 +
* Core hours: 1 credit per incident
 +
* Extended Hours: 1.5 credits
 +
* Off Hours: 2 credits
 +
 
 +
=== Business Schedule ===
 +
We work 9-5. We try real hard not to work around the clock. We sleep, eat, and take vacations or Holidays. Standard project rates apply during core hours. Make sure that your project is scheduled with enough time on the calendar to complete the project during normal work hours. Work done (at the customer's election) during extended hours are billed at a 50% premium (time and a half); work done during off hours or observed National Holidays are billed at a 100% premium (double time).  
 +
 
 +
Obviously we strive to provide 100% availability for our hosting services on a 24x7x365 basis.
  
 
{{#css:
 
{{#css:
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=== Timely Payment ===
 
=== Timely Payment ===
 
Our standard contract calls for "Net 14" which means that payment is due '''within 14 days''' of receipt of an invoice.  Normally our clients pay immediately. We can synchronize our invoices to coincide with your payroll/accounting cycle.  We generally do not agree to terms like "Net 60". Non-standard payment terms will be documented in contract and only under circumstances where we're confident in extending credit.  If your payment is overdue, you can use the [https://www.fiscal.treasury.gov/fsservices/gov/pmt/promptPayment/monthly_interest.htm calculator at the US Treasury] website to estimate the interest due.
 
Our standard contract calls for "Net 14" which means that payment is due '''within 14 days''' of receipt of an invoice.  Normally our clients pay immediately. We can synchronize our invoices to coincide with your payroll/accounting cycle.  We generally do not agree to terms like "Net 60". Non-standard payment terms will be documented in contract and only under circumstances where we're confident in extending credit.  If your payment is overdue, you can use the [https://www.fiscal.treasury.gov/fsservices/gov/pmt/promptPayment/monthly_interest.htm calculator at the US Treasury] website to estimate the interest due.
 
{{References}}
 
  
 
[[Category:Project Management]]
 
[[Category:Project Management]]
 
[[Category:Pages included in equality-technology.com]]
 
[[Category:Pages included in equality-technology.com]]
 
[[Category:Company]]
 
[[Category:Company]]

Revision as of 12:56, 15 March 2018

Consulting Project Rates

New Rates for 2018

Qualified educational institutions and pre-approved non-profits receive a 20% discount on standard rates if paid on time. Rates are dependent on on-time payment. Our rates are very competitive.

Number of Service Packs (20 hours) Per hour Discount Cost per Service Pack
First pack $250 0 $5,000
Second pack $225 10% $4,500
Packs 3-4 $200 20% $4,000
Packs 5-8 $175 30% $3,500
Packs 9-16 $150 40% $3,000
Packs 17-32 $125 50% $2,500
Packs 33-64 $100 60% $2,000
All subsequent packs $85 66% $1,700

Support Contracts

Support is included with QualityBox

Support Incidents (current clients only):

  • Core hours: 1 credit per incident
  • Extended Hours: 1.5 credits
  • Off Hours: 2 credits

Business Schedule

We work 9-5. We try real hard not to work around the clock. We sleep, eat, and take vacations or Holidays. Standard project rates apply during core hours. Make sure that your project is scheduled with enough time on the calendar to complete the project during normal work hours. Work done (at the customer's election) during extended hours are billed at a 50% premium (time and a half); work done during off hours or observed National Holidays are billed at a 100% premium (double time).

Obviously we strive to provide 100% availability for our hosting services on a 24x7x365 basis.


Sun Mon Tue Wed Thu Fri Sat
12AM-
6AM
O O O O O O O
6AM O E E E E E O
7AM O E E E E E O
8AM O E E E E E O
9AM O C C C C C O
10AM E C C C C C E
11AM E C C C C C E
12PM E C C C C C E
1PM E C C C C C E
2PM E C C C C C E
3PM E C C C C C E
4PM E C C C C C E
5PM O E E E E E O
6PM O E E E E E O
7PM O E E E E E O
8PM-
12AM
O O O O O O O

Timely Payment

Our standard contract calls for "Net 14" which means that payment is due within 14 days of receipt of an invoice. Normally our clients pay immediately. We can synchronize our invoices to coincide with your payroll/accounting cycle. We generally do not agree to terms like "Net 60". Non-standard payment terms will be documented in contract and only under circumstances where we're confident in extending credit. If your payment is overdue, you can use the calculator at the US Treasury website to estimate the interest due.