Knowledge management
From Freephile Wiki
"Everyone on your staff works hard to produce well-researched and well-written materials for a variety of purposes. Knowledge management is a means of recording that critical work product so it can be searched and retrieved for reuse. Knowledge management also ensures that the insights behind your work are memorialized so that that strategic successes can be repeated and improved upon. Knowledge management practices increase efficiency of your work and the impact of your organization"
Does this ring true in your organization?
The good news is that it is NOT difficult to put good knowledge management practices into effect. It's as simple as standing up an enterprise wiki and encouraging your team to use it daily.
