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Typically a company will deploy the CRM system and will also create one or more pipelines which act as conduits to capture new account, and contact information. This article will show how to establish a web service, using [http://en.wikipedia.org/wiki/SOAP SOAP] to add contacts and accounts to your [[Install Installing SugarCRM|SugarCRM installation]]. As an example scenario, let's suppose that a conference organizer wants to offer a sign-up sheet on their existing website. The existing website could be a [http://drupal.org Drupal] content management system (CMS) which not only manages the conference, but also adds company and individual contact details to the SugarCRM system via the web service. The details on creating the form for the capture are beyond the scope of this article but the capture routines could easily handle a form input (HTTP POST) just as easily as we read input from a file . Again our focus for today will be on the plumbing of the interaction with the SOAP server.