Difference between revisions of "Rates"

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__NOTOC__ __NOEDITSECTION__
 
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=== Standard Project Hours ===
  
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=== Hosting Rates ===
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1-hour Hourly Rate: $125 (core hours). Qualified educational institutions and pre-approved non-profits receive a 20% discount on standard rates if paid on time. Rates are dependent on on-time payment.  Our rates are very competitive <ref>[http://wiki.civicrm.org/confluence/display/CRM/CiviCRM+Consulting+Rate+Sheet 2011 rates for the CiviCRM core team]</ref>.
−
Hosting starts at $399/month. Hosting rates depend on various factors (such as what cloud provider you want). These rates are only illustrative because they also depend on the size and shape of the infrastructure you require. Scalable infrastructure implies that rates change dynamically with services used. Ultimately, all you need to know is that we charge what our cloud providers charge us -- with no markup or added fees. We do bundle software, support and service with hosting, and that too varies. As a ''general rule of thumb'', your all-inclusive hosting fee will usually be about 10x our machine cost.  See [https://www.digitalocean.com/pricing/ Digital Ocean's "droplet" pricing] for examples. Please Note: additional charges may apply for extra storage, bandwidth, and backups beyond what's included already. See "[https://discourse.equality-tech.com/t/what-do-you-charge-for-storage/568 What do you charge for storage?]" in our [https://discourse.equality-tech.com/tags/faq FAQ]
 
  
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{| class="wikitable"
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=== Support Contracts ===
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! RAM
+
 
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! CPU
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1 Month of On-Call Service, 24x7x365, 15 minute phone response, 4 hour on-site response: $1000.
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! SSD Disc
+
 
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! Transfer
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=== Support Incidents (current clients only): ===
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! Hosting and support
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−
! QB
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Core hours: as available (standard rates)
−
|-
 
−
|8 GB || 4 vCPUs || 160 GB || 5 TB || $399 || Pro
 
−
|-
 
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|16 GB || 6 vCPUs || 320 GB || 6 TB || $699 || All-Star
 
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|-
 
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|32 GB || 6 vCPUs || 320 GB || 6 TB || $999 || MVP
 
  
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|}
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Extended Hours: $250 (1 hour included)
  
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=== Consulting Project Rates ===
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Off Hours: $375 (1 hour included)
  
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''Subject to change; without notice. These rates are published at https://eQuality-Tech.com/rates. Effective 1/1/2018''
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=== Pre-Paid Project Packages ===
  
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Qualified educational institutions and pre-approved non-profits receive a 20% discount on standard rates if paid on time. Rates are dependent on on-time payment.  Our rates are very competitive.
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(notes: may not be combined with other discounts, valid for six months from date of purchase)
  
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{| class="wikitable"
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{| class="wikitable sortable"
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!Number of Service Packs (20 hours)
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|'''hours (core)<br />'''
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!Per hour
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|'''discount'''
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!Discount
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|'''price'''
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!Cost per Service Pack
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|'''notes'''
 
|-
 
|-
−
|First pack ||$250 ||0 ||$5,000
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|10
 +
|50%
 +
|$625
 +
|(ONLY available with a support contract)
 
|-
 
|-
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|Second pack ||$225 ||10% ||$4,500
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|30
 +
|0%
 +
|$3,750
 +
|minimum engagement
 
|-
 
|-
−
|Packs 3-4 ||$200 ||20% ||$4,000
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|40
 +
|10%
 +
|$4,500
 +
|
 
|-
 
|-
−
|Packs 5-8 ||$175 ||30% ||$3,500
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|60
 +
|15%
 +
|$6,375
 +
|
 
|-
 
|-
−
|Packs 9-16 ||$150 ||40% ||$3,000  
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|80
 +
|20%
 +
|$8,000
 +
|
 
|-
 
|-
−
|Packs 17-32 ||$125 ||50% ||$2,500
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|100
−
|-
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|25%
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|Packs 33-64 ||$100 ||60% ||$2,000
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|$9,375
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|-
+
|
−
|All subsequent packs ||$85 ||66% ||$1,700
 
 
|}
 
|}
  
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=== Support Contracts ===
+
Standard rates apply during core hours. Work done (at the customer's election) during extended hours are billed at a 25% premium; work done during off hours are billed at a 50% premium. Off-hours support incidents are billed at a 2-hour minimum. eQuality Technology can help clients implement redundant and high-availability solutions to enable 24x7 operations so that support happens when you plan for it.
−
 
 
−
Support is included with [https://QualityBox.us QualityBox] Hosting
 
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=== Support Incidents (current clients only): ===
 
−
 
 
−
Hosting clients earn 1 credit for every $300 spent each month. Credits expire each month, are non-transferable and have no cash value.
 
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* Core hours: 1 credit per incident
 
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* Extended Hours: 1.5 credits
 
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* Off Hours: 2 credits
 
−
 
 
−
<br id="hours" />
 
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=== Business Schedule ===
 
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We work 9-5. We try real hard not to work around the clock. We sleep, eat, and take vacations or Holidays. Standard project rates apply during core hours. Make sure that your project is scheduled with enough time on the calendar to complete the project during normal work hours. Work done (at the customer's election) during extended hours are billed at a 50% premium (time and a half); work done during off hours or observed National Holidays are billed at a 100% premium (double time).  
 
−
 
 
−
Obviously we strive to provide 100% availability for our hosting services on a 24x7x365 basis, which is why we have a [https://equality-tech.com/sla Service Level Agreement].
 
  
 
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td.time, td.day, td.evening, td.night, table.dayeveningnight, th.days { border: thin solid black; border-collapse: collapse; text-align: center; font-weight: bold;  }
 
td.time, td.day, td.evening, td.night, table.dayeveningnight, th.days { border: thin solid black; border-collapse: collapse; text-align: center; font-weight: bold;  }
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<table class="dayeveningnight broadtable" width="319">
 
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=== Timely Payment ===
 
=== Timely Payment ===
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Great rates depend on timely payment. Our standard contract calls for "Net 14" which means that payment is due '''within 14 days''' of receipt of an invoice.  We prefer that our clients pay immediately. We can synchronize our invoices to coincide with your payroll/accounting cycle.  We generally do not agree to terms like "Net 60" or even "Net 45". Non-standard payment terms will be documented in contract and only under circumstances where we're confident in extending credit. We normally require some up-front payment for services or a retainer for new clients. If your payment is overdue, you can use the [https://www.fiscal.treasury.gov/fsservices/gov/pmt/promptPayment/monthly_interest.htm calculator at the US Treasury] website to estimate the interest due.
+
Our standard contract calls for "Net 14" which means that payment is due '''within 14 days''' of receipt of an invoice.  Normally our clients pay immediately. We can synchronize our invoices to coincide with your payroll/accounting cycle.  We generally do not agree to terms like "Net 60". Non-standard payment terms will be documented in contract and only under circumstances where we're confident in extending credit.
 +
 
 +
{{References}}
  
 
[[Category:Project Management]]
 
[[Category:Project Management]]
 
[[Category:Pages included in equality-technology.com]]
 
[[Category:Pages included in equality-technology.com]]
 
[[Category:Company]]
 
[[Category:Company]]

Revision as of 21:26, 29 November 2016

Standard Project Hours

1-hour Hourly Rate: $125 (core hours). Qualified educational institutions and pre-approved non-profits receive a 20% discount on standard rates if paid on time. Rates are dependent on on-time payment. Our rates are very competitive [1].

Support Contracts

1 Month of On-Call Service, 24x7x365, 15 minute phone response, 4 hour on-site response: $1000.

Support Incidents (current clients only):

Core hours: as available (standard rates)

Extended Hours: $250 (1 hour included)

Off Hours: $375 (1 hour included)

Pre-Paid Project Packages

(notes: may not be combined with other discounts, valid for six months from date of purchase)

hours (core)
 		discount price notes
10 50% $625 (ONLY available with a support contract)
30 0% $3,750 minimum engagement
40 10% $4,500
60 15% $6,375
80 20% $8,000
100 25% $9,375

Standard rates apply during core hours. Work done (at the customer's election) during extended hours are billed at a 25% premium; work done during off hours are billed at a 50% premium. Off-hours support incidents are billed at a 2-hour minimum. eQuality Technology can help clients implement redundant and high-availability solutions to enable 24x7 operations so that support happens when you plan for it.


Sun Mon Tue Wed Thu Fri Sat
12AM-
6AM		 O O O O O O O
6AM O E E E E E O
7AM O E E E E E O
8AM O E E E E E O
9AM O C C C C C O
10AM E C C C C C E
11AM E C C C C C E
12PM E C C C C C E
1PM E C C C C C E
2PM E C C C C C E
3PM E C C C C C E
4PM E C C C C C E
5PM O E E E E E O
6PM O E E E E E O
7PM O E E E E E O
8PM-
12AM		 O O O O O O O

Timely Payment

Our standard contract calls for "Net 14" which means that payment is due within 14 days of receipt of an invoice. Normally our clients pay immediately. We can synchronize our invoices to coincide with your payroll/accounting cycle. We generally do not agree to terms like "Net 60". Non-standard payment terms will be documented in contract and only under circumstances where we're confident in extending credit.

References

  1. ↑ 2011 rates for the CiviCRM core team
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