Difference between revisions of "Rates"

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__NOTOC__ __NOEDITSECTION__
 
__NOTOC__ __NOEDITSECTION__
−
=== Standard Project Hours ===
 
  
−
1-hour Hourly Rate: $125 (core hours). Qualified educational institutions and pre-approved non-profits receive a 20% discount on standard rates if paid on time. Rates are dependent on on-time payment.  Our rates are very competitive <ref>[http://wiki.civicrm.org/confluence/display/CRM/CiviCRM+Consulting+Rate+Sheet 2011 rates for the CiviCRM core team]</ref>.
+
=== Hosting Rates ===
 +
Hosting starts at $399/month. Hosting rates depend on various factors (such as what cloud provider you want). These rates are only illustrative because they also depend on the size and shape of the infrastructure you require. Scalable infrastructure implies that rates change dynamically with services used. Ultimately, all you need to know is that we charge what our cloud providers charge us -- with no markup or added fees. We do bundle software, support and service with hosting, and that too varies. As a ''general rule of thumb'', your all-inclusive hosting fee will usually be about 10x our machine cost.  See [https://www.digitalocean.com/pricing/ Digital Ocean's "droplet" pricing] for examples. Please Note: additional charges may apply for extra storage, bandwidth, and backups beyond what's included already. See "[https://discourse.equality-tech.com/t/what-do-you-charge-for-storage/568 What do you charge for storage?]" in our [https://discourse.equality-tech.com/tags/faq FAQ]
  
−
=== Support Contracts ===
+
{| class="wikitable"
 +
! RAM
 +
! CPU
 +
! SSD Disc
 +
! Transfer
 +
! Hosting and support
 +
! QB
 +
|-
 +
|8 GB || 4 vCPUs || 160 GB || 5 TB || $399 || Pro
 +
|-
 +
|16 GB || 6 vCPUs || 320 GB || 6 TB || $699 || All-Star
 +
|-
 +
|32 GB || 6 vCPUs || 320 GB || 6 TB || $999 || MVP
  
−
1 Month of On-Call Service, 24x7x365, 15 minute phone response, 4 hour on-site response: $1000.
+
|}
  
−
=== Support Incidents (current clients only): ===
+
=== Consulting Project Rates ===
  
−
Core hours: as available (standard rates)
+
''Subject to change; without notice. These rates are published at https://eQuality-Tech.com/rates. Effective 1/1/2018''
  
−
Extended Hours: $250 (1 hour included)
+
Qualified educational institutions and pre-approved non-profits receive a 20% discount on standard rates if paid on time. Rates are dependent on on-time payment.  Our rates are very competitive.
  
−
Off Hours: $375 (1 hour included)
+
{| class="wikitable"
−
 
+
!Number of Service Packs (20 hours)
−
=== Pre-Paid Project Packages ===
+
!Per hour
−
 
+
!Discount
−
(notes: may not be combined with other discounts, valid for six months from date of purchase)
+
!Cost per Service Pack
−
 
+
|-
−
{| class="wikitable sortable"
+
|First pack ||$250 ||0 ||$5,000
−
|'''hours (core)<br />'''
+
|-
−
|'''discount'''
+
|Second pack ||$225 ||10% ||$4,500
−
|'''price'''
 
−
|'''notes'''
 
 
|-
 
|-
−
|10
+
|Packs 3-4 ||$200 ||20% ||$4,000
−
|50%
 
−
|$625
 
−
|(ONLY available with a support contract)
 
 
|-
 
|-
−
|30
+
|Packs 5-8 ||$175 ||30% ||$3,500
−
|0%
 
−
|$3,750
 
−
|minimum engagement
 
 
|-
 
|-
−
|40
+
|Packs 9-16 ||$150 ||40% ||$3,000
−
|10%
 
−
|$4,500
 
−
|
 
 
|-
 
|-
−
|60
+
|Packs 17-32 ||$125 ||50% ||$2,500
−
|15%
 
−
|$6,375
 
−
|
 
 
|-
 
|-
−
|80
+
|Packs 33-64 ||$100 ||60% ||$2,000  
−
|20%
 
−
|$8,000
 
−
|
 
 
|-
 
|-
−
|100
+
|All subsequent packs ||$85 ||66% ||$1,700
−
|25%
 
−
|$9,375
 
−
|
 
 
|}
 
|}
  
−
Standard rates apply during core hours. Work done (at the customer's election) during extended hours are billed at a 25% premium; work done during off hours are billed at a 50% premium. Off-hours support incidents are billed at a 2-hour minimum. eQuality Technology can help clients implement redundant and high-availability solutions to enable 24x7 operations so that support happens when you plan for it.
+
=== Support Contracts ===
 +
 
 +
Support is included with [https://QualityBox.us QualityBox] Hosting
 +
 
 +
=== Support Incidents (current clients only): ===
 +
 
 +
Hosting clients earn 1 credit for every $300 spent each month. Credits expire each month, are non-transferable and have no cash value.
 +
* Core hours: 1 credit per incident
 +
* Extended Hours: 1.5 credits
 +
* Off Hours: 2 credits
 +
 
 +
<br id="hours" />
 +
=== Business Schedule ===
 +
We work 9-5. We try real hard not to work around the clock. We sleep, eat, and take vacations or Holidays. Standard project rates apply during core hours. Make sure that your project is scheduled with enough time on the calendar to complete the project during normal work hours. Work done (at the customer's election) during extended hours are billed at a 50% premium (time and a half); work done during off hours or observed National Holidays are billed at a 100% premium (double time).  
 +
 
 +
Obviously we strive to provide 100% availability for our hosting services on a 24x7x365 basis, which is why we have a [https://equality-tech.com/sla Service Level Agreement].
  
 
{{#css:
 
{{#css:
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th.days    { background-color: #cccccc; }
 
th.days    { background-color: #cccccc; }
 
td.time, td.day, td.evening, td.night, table.dayeveningnight, th.days { border: thin solid black; border-collapse: collapse; text-align: center; font-weight: bold;  }
 
td.time, td.day, td.evening, td.night, table.dayeveningnight, th.days { border: thin solid black; border-collapse: collapse; text-align: center; font-weight: bold;  }
 +
@media print {
 +
    #hours {page-break-after: always;}
 +
}
 +
 
}}
 
}}
 
<table class="dayeveningnight broadtable" width="319">
 
<table class="dayeveningnight broadtable" width="319">
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<th class="days">Fri</th>
 
<th class="days">Fri</th>
 
<th class="days">Sat</th>
 
<th class="days">Sat</th>
−
<th class="days">Sun</th>
 
 
</tr>
 
</tr>
 
<tr>
 
<tr>
 
<td class="time">12AM-<br>
 
<td class="time">12AM-<br>
 
6AM</td>
 
6AM</td>
−
<td class="night">O</td>
 
 
<td class="night">O</td>
 
<td class="night">O</td>
 
<td class="night">O</td>
 
<td class="night">O</td>
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<td class="time">6AM</td>
 
<td class="time">6AM</td>
 
<td class="night">O</td>
 
<td class="night">O</td>
−
<td class="evening">E</td>
 
 
<td class="evening">E</td>
 
<td class="evening">E</td>
 
<td class="evening">E</td>
 
<td class="evening">E</td>
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<td class="time">7AM</td>
 
<td class="time">7AM</td>
 
<td class="night">O</td>
 
<td class="night">O</td>
−
<td class="evening">E</td>
 
 
<td class="evening">E</td>
 
<td class="evening">E</td>
 
<td class="evening">E</td>
 
<td class="evening">E</td>
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<td class="time">8AM</td>
 
<td class="time">8AM</td>
 
<td class="night">O</td>
 
<td class="night">O</td>
−
<td class="evening">E</td>
 
 
<td class="evening">E</td>
 
<td class="evening">E</td>
 
<td class="evening">E</td>
 
<td class="evening">E</td>
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<td class="time">9AM</td>
 
<td class="time">9AM</td>
 
<td class="night">O</td>
 
<td class="night">O</td>
−
<td class="day">C</td>
 
 
<td class="day">C</td>
 
<td class="day">C</td>
 
<td class="day">C</td>
 
<td class="day">C</td>
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<td class="time">10AM</td>
 
<td class="time">10AM</td>
 
<td class="evening">E</td>
 
<td class="evening">E</td>
−
<td class="day">C</td>
 
 
<td class="day">C</td>
 
<td class="day">C</td>
 
<td class="day">C</td>
 
<td class="day">C</td>
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<td class="time">11AM</td>
 
<td class="time">11AM</td>
 
<td class="evening">E</td>
 
<td class="evening">E</td>
−
<td class="day">C</td>
 
 
<td class="day">C</td>
 
<td class="day">C</td>
 
<td class="day">C</td>
 
<td class="day">C</td>
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<td class="time">12PM</td>
 
<td class="time">12PM</td>
 
<td class="evening">E</td>
 
<td class="evening">E</td>
−
<td class="day">C</td>
 
 
<td class="day">C</td>
 
<td class="day">C</td>
 
<td class="day">C</td>
 
<td class="day">C</td>
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<td class="time">1PM</td>
 
<td class="time">1PM</td>
 
<td class="evening">E</td>
 
<td class="evening">E</td>
−
<td class="day">C</td>
 
 
<td class="day">C</td>
 
<td class="day">C</td>
 
<td class="day">C</td>
 
<td class="day">C</td>
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<td class="time">2PM</td>
 
<td class="time">2PM</td>
 
<td class="evening">E</td>
 
<td class="evening">E</td>
−
<td class="day">C</td>
 
 
<td class="day">C</td>
 
<td class="day">C</td>
 
<td class="day">C</td>
 
<td class="day">C</td>
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<td class="time">3PM</td>
 
<td class="time">3PM</td>
 
<td class="evening">E</td>
 
<td class="evening">E</td>
−
<td class="day">C</td>
 
 
<td class="day">C</td>
 
<td class="day">C</td>
 
<td class="day">C</td>
 
<td class="day">C</td>
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<td class="time">4PM</td>
 
<td class="time">4PM</td>
 
<td class="evening">E</td>
 
<td class="evening">E</td>
−
<td class="day">C</td>
 
 
<td class="day">C</td>
 
<td class="day">C</td>
 
<td class="day">C</td>
 
<td class="day">C</td>
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<td class="time">5PM</td>
 
<td class="time">5PM</td>
 
<td class="night">O</td>
 
<td class="night">O</td>
−
<td class="evening">E</td>
 
 
<td class="evening">E</td>
 
<td class="evening">E</td>
 
<td class="evening">E</td>
 
<td class="evening">E</td>
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<td class="time">6PM</td>
 
<td class="time">6PM</td>
 
<td class="night">O</td>
 
<td class="night">O</td>
−
<td class="evening">E</td>
 
 
<td class="evening">E</td>
 
<td class="evening">E</td>
 
<td class="evening">E</td>
 
<td class="evening">E</td>
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<td class="time">7PM</td>
 
<td class="time">7PM</td>
 
<td class="night">O</td>
 
<td class="night">O</td>
−
<td class="evening">E</td>
 
 
<td class="evening">E</td>
 
<td class="evening">E</td>
 
<td class="evening">E</td>
 
<td class="evening">E</td>
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<td class="time">8PM-<br>
 
<td class="time">8PM-<br>
 
12AM</td>
 
12AM</td>
−
<td class="night">O</td>
 
 
<td class="night">O</td>
 
<td class="night">O</td>
 
<td class="night">O</td>
 
<td class="night">O</td>
Line 260: Line 254:
  
 
=== Timely Payment ===
 
=== Timely Payment ===
−
Our standard contract calls for "Net 14" which means that payment is due '''within 14 days''' of receipt of an invoice.  Normally our clients pay immediately. We can synchronize our invoices to coincide with your payroll/accounting cycle.  We generally do not agree to terms like "Net 60". Non-standard payment terms will be documented in contract and only under circumstances where we're confident in extending credit.
+
Great rates depend on timely payment. Our standard contract calls for "Net 14" which means that payment is due '''within 14 days''' of receipt of an invoice.  We prefer that our clients pay immediately. We can synchronize our invoices to coincide with your payroll/accounting cycle.  We generally do not agree to terms like "Net 60" or even "Net 45". Non-standard payment terms will be documented in contract and only under circumstances where we're confident in extending credit. We normally require some up-front payment for services or a retainer for new clients. If your payment is overdue, you can use the [https://www.fiscal.treasury.gov/fsservices/gov/pmt/promptPayment/monthly_interest.htm calculator at the US Treasury] website to estimate the interest due.
−
 
 
−
{{References}}
 
  
 
[[Category:Project Management]]
 
[[Category:Project Management]]
 
[[Category:Pages included in equality-technology.com]]
 
[[Category:Pages included in equality-technology.com]]
 +
[[Category:Company]]

Latest revision as of 16:16, 27 July 2020


Hosting Rates

Hosting starts at $399/month. Hosting rates depend on various factors (such as what cloud provider you want). These rates are only illustrative because they also depend on the size and shape of the infrastructure you require. Scalable infrastructure implies that rates change dynamically with services used. Ultimately, all you need to know is that we charge what our cloud providers charge us -- with no markup or added fees. We do bundle software, support and service with hosting, and that too varies. As a general rule of thumb, your all-inclusive hosting fee will usually be about 10x our machine cost. See Digital Ocean's "droplet" pricing for examples. Please Note: additional charges may apply for extra storage, bandwidth, and backups beyond what's included already. See "What do you charge for storage?" in our FAQ

RAM CPU SSD Disc Transfer Hosting and support QB
8 GB 4 vCPUs 160 GB 5 TB $399 Pro
16 GB 6 vCPUs 320 GB 6 TB $699 All-Star
32 GB 6 vCPUs 320 GB 6 TB $999 MVP

Consulting Project Rates

Subject to change; without notice. These rates are published at https://eQuality-Tech.com/rates. Effective 1/1/2018

Qualified educational institutions and pre-approved non-profits receive a 20% discount on standard rates if paid on time. Rates are dependent on on-time payment. Our rates are very competitive.

Number of Service Packs (20 hours) Per hour Discount Cost per Service Pack
First pack $250 0 $5,000
Second pack $225 10% $4,500
Packs 3-4 $200 20% $4,000
Packs 5-8 $175 30% $3,500
Packs 9-16 $150 40% $3,000
Packs 17-32 $125 50% $2,500
Packs 33-64 $100 60% $2,000
All subsequent packs $85 66% $1,700

Support Contracts

Support is included with QualityBox Hosting

Support Incidents (current clients only):

Hosting clients earn 1 credit for every $300 spent each month. Credits expire each month, are non-transferable and have no cash value.

  • Core hours: 1 credit per incident
  • Extended Hours: 1.5 credits
  • Off Hours: 2 credits


Business Schedule

We work 9-5. We try real hard not to work around the clock. We sleep, eat, and take vacations or Holidays. Standard project rates apply during core hours. Make sure that your project is scheduled with enough time on the calendar to complete the project during normal work hours. Work done (at the customer's election) during extended hours are billed at a 50% premium (time and a half); work done during off hours or observed National Holidays are billed at a 100% premium (double time).

Obviously we strive to provide 100% availability for our hosting services on a 24x7x365 basis, which is why we have a Service Level Agreement.


Sun Mon Tue Wed Thu Fri Sat
12AM-
6AM		 O O O O O O O
6AM O E E E E E O
7AM O E E E E E O
8AM O E E E E E O
9AM O C C C C C O
10AM E C C C C C E
11AM E C C C C C E
12PM E C C C C C E
1PM E C C C C C E
2PM E C C C C C E
3PM E C C C C C E
4PM E C C C C C E
5PM O E E E E E O
6PM O E E E E E O
7PM O E E E E E O
8PM-
12AM		 O O O O O O O

Timely Payment

Great rates depend on timely payment. Our standard contract calls for "Net 14" which means that payment is due within 14 days of receipt of an invoice. We prefer that our clients pay immediately. We can synchronize our invoices to coincide with your payroll/accounting cycle. We generally do not agree to terms like "Net 60" or even "Net 45". Non-standard payment terms will be documented in contract and only under circumstances where we're confident in extending credit. We normally require some up-front payment for services or a retainer for new clients. If your payment is overdue, you can use the calculator at the US Treasury website to estimate the interest due.

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