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=== Hosting Rates ===
=== Hosting Rates ===
Hosting starts at $299/month. Hosting rates depend on various factors (such as what cloud provider you want). These rates are only illustrative because they also depend on the size and shape of the infrastructure you require. Scalable infrastructure implies that rates change dynamically with services used. Ultimately, all you need to know is that we charge what our cloud providers charge us -- with no markup or added fees. We do bundle software, support and service with hosting, and that too varies. As a ''general'' rule of thumb, your all-inclusive hosting fee will usually be about 10x your "machine" cost.  See [https://www.digitalocean.com/pricing/ Digital Ocean's "droplet" pricing] for examples. Note that additional charges apply for extra storage, extra bandwidth, extra backups.  
Hosting starts at $399/month. Hosting rates depend on various factors (such as what cloud provider you want). These rates are only illustrative because they also depend on the size and shape of the infrastructure you require. Scalable infrastructure implies that rates change dynamically with services used. Ultimately, all you need to know is that we charge what our cloud providers charge us -- with no markup or added fees. We do bundle software, support and service with hosting, and that too varies. As a ''general rule of thumb'', your all-inclusive hosting fee will usually be about 10x our machine cost.  See [https://www.digitalocean.com/pricing/ Digital Ocean's "droplet" pricing] for examples. Please Note: additional charges may apply for extra storage, bandwidth, and backups beyond what's included already. See "[https://discourse.equality-tech.com/t/what-do-you-charge-for-storage/568 What do you charge for storage?]" in our [https://discourse.equality-tech.com/tags/faq FAQ]


{| class="wikitable"
{| class="wikitable"
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! SSD Disc
! SSD Disc
! Transfer
! Transfer
! Machine cost
! Hosting and support
! Hosting fee
! QB
! Suggested for
|-
|-
|4 GB || 2 vCPUs || 80 GB || 4 TB || $20/mo || 299 || Small Project
|8 GB || 4 vCPUs || 160 GB || 5 TB || $399 || Pro
|-
|-
|8 GB || 4 vCPUs || 160 GB || 5 TB || $40/mo || 499 || Staging
|16 GB || 6 vCPUs || 320 GB || 6 TB || $699 || All-Star
|-
|-
|16 GB || 6 vCPUs || 320 GB || 6 TB || $80/mo || 849 || Production
|32 GB || 6 vCPUs || 320 GB || 6 TB || $999 || MVP


|}
|}
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=== Support Contracts ===
=== Support Contracts ===


Support is included with [https://QualityBox.us QualityBox]
Support is included with [[QualityBox]] Hosting


=== Support Incidents (current clients only): ===
=== Support Incidents (current clients only): ===


Hosting clients earn 1 credit for every $300 spent each month. Credits expire each month, are non-transferable and have no cash value.
* Core hours: 1 credit per incident
* Core hours: 1 credit per incident
* Extended Hours: 1.5 credits
* Extended Hours: 1.5 credits
* Off Hours: 2 credits
* Off Hours: 2 credits
<br clear="all" />
 
<br id="hours" />
=== Business Schedule ===
=== Business Schedule ===
We work 9-5. We try real hard not to work around the clock. We sleep, eat, and take vacations or Holidays. Standard project rates apply during core hours. Make sure that your project is scheduled with enough time on the calendar to complete the project during normal work hours. Work done (at the customer's election) during extended hours are billed at a 50% premium (time and a half); work done during off hours or observed National Holidays are billed at a 100% premium (double time).  
We work 9-5. We try real hard not to work around the clock. We sleep, eat, and take vacations or Holidays. Standard project rates apply during core hours. Make sure that your project is scheduled with enough time on the calendar to complete the project during normal work hours. Work done (at the customer's election) during extended hours are billed at a 50% premium (time and a half); work done during off hours or observed National Holidays are billed at a 100% premium (double time).  
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<table class="dayeveningnight broadtable" width="319">