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=== Support Contracts === | === Support Contracts === | ||
Support is included with [ | Support is included with [[QualityBox]] Hosting | ||
=== Support Incidents (current clients only): === | === Support Incidents (current clients only): === | ||
Hosting clients earn 1 credit for every $ | Hosting clients earn 1 credit for every $300 spent each month. Credits expire each month, are non-transferable and have no cash value. | ||
* Core hours: 1 credit per incident | * Core hours: 1 credit per incident | ||
* Extended Hours: 1.5 credits | * Extended Hours: 1.5 credits | ||