Rates

Hosting Rates

Hosting starts at $299/month. Hosting rates depend on various factors (such as what cloud provider you want). These rates are only illustrative because they also depend on the size and shape of the infrastructure you require. Scalable infrastructure implies that rates change dynamically with services used. Ultimately, all you need to know is that we charge what our cloud providers charge us -- with no markup or added fees. We do bundle software, support and service with hosting, and that too varies. As a general rule of thumb, your all-inclusive hosting fee will usually be about 10x our machine cost. See Digital Ocean's "droplet" pricing for examples. Please Note: additional charges may apply for extra storage, bandwidth, and backups beyond what's included already.

RAM	CPU	SSD Disc	Transfer	Our cost	Hosting fee	Suggested for
4 GB	2 vCPUs	80 GB	4 TB	$20/mo	299	Small Project
8 GB	4 vCPUs	160 GB	5 TB	$40/mo	499	Staging
16 GB	6 vCPUs	320 GB	6 TB	$80/mo	849	Production

Consulting Project Rates

Subject to change; without notice. These rates are published at https://eQuality-Tech.com/rates. Effective 1/1/2018

Qualified educational institutions and pre-approved non-profits receive a 20% discount on standard rates if paid on time. Rates are dependent on on-time payment. Our rates are very competitive.

Number of Service Packs (20 hours)	Per hour	Discount	Cost per Service Pack
First pack	$250	0	$5,000
Second pack	$225	10%	$4,500
Packs 3-4	$200	20%	$4,000
Packs 5-8	$175	30%	$3,500
Packs 9-16	$150	40%	$3,000
Packs 17-32	$125	50%	$2,500
Packs 33-64	$100	60%	$2,000
All subsequent packs	$85	66%	$1,700

Support Contracts

Support is included with QualityBox

Support Incidents (current clients only):

• Core hours: 1 credit per incident
• Extended Hours: 1.5 credits
• Off Hours: 2 credits

Business Schedule

We work 9-5. We try real hard not to work around the clock. We sleep, eat, and take vacations or Holidays. Standard project rates apply during core hours. Make sure that your project is scheduled with enough time on the calendar to complete the project during normal work hours. Work done (at the customer's election) during extended hours are billed at a 50% premium (time and a half); work done during off hours or observed National Holidays are billed at a 100% premium (double time).

Obviously we strive to provide 100% availability for our hosting services on a 24x7x365 basis, which is why we have a Service Level Agreement.

	Sun	Mon	Tue	Wed	Thu	Fri	Sat
12AM- 6AM	O	O	O	O	O	O	O
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5PM	O	E	E	E	E	E	O
6PM	O	E	E	E	E	E	O
7PM	O	E	E	E	E	E	O
8PM- 12AM	O	O	O	O	O	O	O

Timely Payment

Great rates depend on timely payment. Our standard contract calls for "Net 14" which means that payment is due within 14 days of receipt of an invoice. We prefer that our clients pay immediately. We can synchronize our invoices to coincide with your payroll/accounting cycle. We generally do not agree to terms like "Net 60" or even "Net 45". Non-standard payment terms will be documented in contract and only under circumstances where we're confident in extending credit. We normally require some up-front payment for services or a retainer for new clients. If your payment is overdue, you can use the calculator at the US Treasury website to estimate the interest due.