Outreach

by https://publiclab.org/

Welcoming newcomers

Onboarding starts with the realization that you can use help at every stage of our work.

Attitude: Be prepared to be surprised. (things you haven't seen or experienced before will happen here)

Quick installation

What many ppl think of as the entire project

Code of Conduct

states what you want for conduct and intent. (Not just what's prohibited.) Plubliclab.org/conduct

Friendliness

Totally not obvious : go overboard. Also: emoji

Building on years of smileys.

First-timers-only

Takes longer than actually fixing the bug itself. https://www.firsttimersonly.com/