Consulting Project Rates
Effective 1/1/2018
Qualified educational institutions and pre-approved non-profits receive a 20% discount on standard rates if paid on time. Rates are dependent on on-time payment. Our rates are very competitive.
| Number of Service Packs (20 hours) | Per hour | Discount | Cost per Service Pack |
|---|---|---|---|
| First pack | $250 | 0 | $5,000 |
| Second pack | $225 | 10% | $4,500 |
| Packs 3-4 | $200 | 20% | $4,000 |
| Packs 5-8 | $175 | 30% | $3,500 |
| Packs 9-16 | $150 | 40% | $3,000 |
| Packs 17-32 | $125 | 50% | $2,500 |
| Packs 33-64 | $100 | 60% | $2,000 |
| All subsequent packs | $85 | 66% | $1,700 |
Support Contracts
Support is included with QualityBox
Support Incidents (current clients only):
- Core hours: 1 credit per incident
- Extended Hours: 1.5 credits
- Off Hours: 2 credits
Business Schedule
We work 9-5. We try real hard not to work around the clock. We sleep, eat, and take vacations or Holidays. Standard project rates apply during core hours. Make sure that your project is scheduled with enough time on the calendar to complete the project during normal work hours. Work done (at the customer's election) during extended hours are billed at a 50% premium (time and a half); work done during off hours or observed National Holidays are billed at a 100% premium (double time).
Obviously we strive to provide 100% availability for our hosting services on a 24x7x365 basis, which is why we have a Service Level Agreement.
| Sun | Mon | Tue | Wed | Thu | Fri | Sat | |
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| 12AM- 6AM |
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| 7PM | O | E | E | E | E | E | O |
| 8PM- 12AM |
O | O | O | O | O | O | O |
Timely Payment
Our standard contract calls for "Net 14" which means that payment is due within 14 days of receipt of an invoice. Normally our clients pay immediately. We can synchronize our invoices to coincide with your payroll/accounting cycle. We generally do not agree to terms like "Net 60". Non-standard payment terms will be documented in contract and only under circumstances where we're confident in extending credit. If your payment is overdue, you can use the calculator at the US Treasury website to estimate the interest due.