Changes

1-hour Hourly Rate: === Hosting Rates ===Hosting starts at $125 399/month. Hosting rates depend on various factors (core hourssuch as what cloud provider you want). Qualified educational institutions These rates are only illustrative because they also depend on the size and preshape of the infrastructure you require. Scalable infrastructure implies that rates change dynamically with services used. Ultimately, all you need to know is that we charge what our cloud providers charge us -approved non-profits receive with no markup or added fees. We do bundle software, support and service with hosting, and that too varies. As a 20% discount on standard rates if paid on time. Rates are dependent on on''general rule of thumb'', your all-time paymentinclusive hosting fee will usually be about 10x our machine cost. Our rates are very competitive <ref>See [httphttps://wikiwww.digitalocean.com/pricing/ Digital Ocean's "droplet" pricing] for examples.civicrmPlease Note: additional charges may apply for extra storage, bandwidth, and backups beyond what's included already.orgSee "[https:/confluence/displaydiscourse.equality-tech.com/CRMt/what-do-you-charge-for-storage/CiviCRM+Consulting+Rate+Sheet 2011 rates 568 What do you charge for the CiviCRM core teamstorage?]<" in our [https://ref>discourse.equality-tech.com/tags/faq FAQ]

{| class=== Support Contracts ==="wikitable"! RAM! CPU! SSD Disc! Transfer! Hosting and support! QB|-|8 GB || 4 vCPUs || 160 GB || 5 TB || $399 || Pro|-|16 GB || 6 vCPUs || 320 GB || 6 TB || $699 || All-Star|-|32 GB || 6 vCPUs || 320 GB || 6 TB || $999 || MVP

=== Support Incidents (current clients only): Consulting Project Rates ===

Core hours''Subject to change; without notice. These rates are published at https: as available (standard //eQuality-Tech.com/rates). Effective 1/1/2018''

Off Hours: $375 (1 hour included) === Pre-Paid Project Packages === (notes: may not be combined with other discounts, valid for six months from date of purchase) {| class="wikitable sortable"|'''!Number of Service Packs (20 hours (core)<br />'''!Per hour !Discount !Cost per Service Pack|'''discount'''-|'''price'''First pack ||$250 ||0 ||$5,000 |'''notes'''-|Second pack ||$225 ||10% ||$4,500

|10Packs 3-4 |50|$200 ||20%||$625|(ONLY available with a support contract)4,000

|Packs 5-8 ||$175 ||30% |0%|$3,750|minimum engagement500

|Packs 9-16 ||$150 ||40% |10%|$43,500|000

|60Packs 17-32 |15|$125 ||50%||$62,375|500

|80Packs 33-64 |20|$100 ||60%||$82,000|

|100All subsequent packs |25|$85 ||66%||$91,375|700

=== Support Contracts === Support is included with [https://QualityBox.us QualityBox] Hosting === Support Incidents (current clients only): === Hosting clients earn 1 credit for every $300 spent each month. Credits expire each month, are non-transferable and have no cash value.* Core hours: 1 credit per incident* Extended Hours: 1.5 credits* Off Hours: 2 credits <br id="hours" />=== Business Schedule ===We work 9-5. We try real hard not to work around the clock. We sleep, eat, and take vacations or Holidays. Standard project rates apply during core hours. Make sure that your project is scheduled with enough time on the calendar to complete the project during normal work hours. Work done (at the customer's election) during extended hours are billed at a 2550% premium(time and a half); work done during off hours or observed National Holidays are billed at a 50100% premium(double time). Off-hours support incidents are billed at Obviously we strive to provide 100% availability for our hosting services on a 24x7x365 basis, which is why we have a 2[https://equality-hour minimumtech. eQuality Technology can help clients implement redundant and high-availability solutions to enable 24x7 operations so that support happens when you plan for itcom/sla Service Level Agreement].

Great rates depend on timely payment. Our standard contract calls for "Net 14" which means that payment is due '''within 14 days''' of receipt of an invoice. Normally We prefer that our clients pay immediately. We can synchronize our invoices to coincide with your payroll/accounting cycle. We generally do not agree to terms like "Net 60" or even "Net 45". Non-standard payment terms will be documented in contract and only under circumstances where we're confident in extending credit. We normally require some up-front payment for services or a retainer for new clients. If your payment is overdue, you can use the [https://www.fiscal.treasury.gov/fsservices/gov/pmt/promptPayment/monthly_interest.htm calculator at the US Treasury] website to estimate the interest due.